Frequently Asked Questions

• What does “Identity is non-negotiable” mean?

  Genesiah exists to reflect truth, not trends. Every piece is designed to represent identity rooted in Christ, intentional, uncompromising, and enduring.

• How do Genesiah releases work?

  Genesiah pieces are released through intentional preorder drops. Preorder is available only for new releases during the active drop window. Once the preorder closes, production begins.

• When will my order ship?

  Ready-to-ship pieces ship within 1-3 business days. Preorder pieces ship within 7–14 business days after the preorder closes and production is completed. You’ll receive tracking information once your order ships.

• Do you ship internationally?

  Currently, Genesiah ships within Canada and the United States only. We plan to expand to additional regions in future releases.

• How does sizing fit?

  Genesiah garments are designed with intentional fits that vary by product. Many tees feature an oversized silhouette, while other pieces may fit differently. Please refer to the sizing and fit details provided on each product page for the most accurate guidance.

• Is this true heavyweight quality?

  Yes. Genesiah garments use premium heavyweight cotton selected for structure, durability, and a high-quality feel. Our products weight varies from 280 gsm to 480 gsm. Fabric weights vary by product and are listed on each product page.

• Will existing pieces be available again?

  Preorder is exclusive to new releases. Some pieces may return in future releases, but availability is limited and not guaranteed.